Customer service

Customer service

Industry Applications


mechanical processing industry

Auto Parts


For cutting aluminum alloy wheel hubs, brake discs, etc., ultra-thin cutting blades (thickness 0.8-1.2mm) are required to reduce material loss. At the same time, the anti-sticking aluminum design prevents the cutting surface from sticking.

Metal processing


Cutting steel plates and steel pipes (such as construction and shipbuilding) requires the use of high-strength, high-wear-resistant binder cutting pieces to adapt to high speeds and heavy loads.

Processing all kinds of non-metallic materials and metal materials
Other areas

Special work scene


Chemical explosion-proof environment: non-sparking cutting piece (copper-based binder), used for oil and gas pipeline maintenance, storage and cutting, in line with ATEX explosion-proof certificate.

After-sales service


Service concept
Zhengzhou Xiantai Abrasives Co., Ltd. adheres to the service concept of "customer-centered" and takes "creating value for customers" as its purpose to assist customers in improving operational efficiency, establishing corporate competitive advantages, and providing customers with 7 × 24-hour consultation and troubleshooting. Let customers at any time, anywhere, can easily solve the problem.

 

Quality Certification
Zhengzhou Xiantai Abrasives Co., Ltd. is a quality trustworthy enterprise. We have established a new benchmark for the service level of enterprise information operation.

 

Call Center
The call center of Zhengzhou Xiantai Abrasives Co., Ltd. adopts a combination of manual and automatic acceptance and response methods to provide customers with "one-stop" services. Provide 7 × 24-hour service, and can accept business consultation, complaint declaration and other diversified service needs through telephone, online customer service, e-mail, fax and other ways.

After-sales guarantee
After-sales guarantee
After-sales guarantee
After-sales guarantee
After-sales guarantee